1. Introduction
InstaWebsite (trading name of Codemind LTD) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and contact details (email address, phone number)
- Business information (business name, industry, services)
- Payment information (processed securely through Stripe)
- Website content you provide (text, images, branding)
- Communication records between you and our team
2.2 Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Design and build your website
- Process payments and manage your subscription
- Communicate with you about your account and services
- Send marketing communications (with your consent)
- Analyse website usage and improve user experience
- Comply with legal obligations
- Prevent fraud and enhance security
4. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and hold certain information. This includes:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
- Marketing Cookies: Used to deliver relevant advertisements and track marketing campaign performance
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties that help us operate our business (hosting, payment processing, email services)
- Analytics Partners: Services like Google Analytics to understand website usage
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy. After you cancel your subscription:
- Account data is retained for 30 days in case you wish to reactivate
- Financial records are retained for 7 years as required by UK law
- Website content can be exported upon request before deletion
7. Your Rights
Under UK data protection laws (UK GDPR), you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data in certain circumstances
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request transfer of your data to another service
- Object: Object to processing for marketing purposes
To exercise any of these rights, please contact us at [email protected].
8. Data Security
We implement appropriate technical and organisational measures to protect your personal information, including:
- SSL encryption for all data transmission
- Secure hosting on UK-based servers
- Regular security assessments
- Limited access to personal data on a need-to-know basis
- Secure payment processing through Stripe (PCI DSS compliant)
9. International Transfers
Your data is primarily stored and processed in the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK data protection laws.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.
13. Company Information
InstaWebsite is a trading name of Codemind LTD, a company registered in England and Wales.