An AI-powered virtual team member that handles customer support, email, bookings, social media, and CRM tasks — 24/7, for a fraction of the cost of a human hire.
Without an always-on team member, opportunities slip through the cracks
of customer enquiries go unanswered outside business hours
hours per week spent on repetitive admin tasks
in revenue lost annually from missed leads
A multi-channel dashboard where your AI handles everything simultaneously
Customer
Do you have availability this Friday?
AI Employee
Yes! I can see Friday at 10am and 2pm are available. Shall I book one of those for you?
Customer
2pm please!
AI Employee
Done! Friday at 2pm is confirmed. I've sent a confirmation email and added it to the calendar.
Quote request — kitchen refit
Sent pricing and availability
Appointment reschedule
Moved to Thursday 3pm
Complaint — delayed order
Needs your attention
10:00 — Site visit (Willow St)
Booked by AI
14:00 — Consultation call
Booked by AI
16:30 — Follow-up (Mrs. Chen)
Auto-scheduled
AI SUMMARY
12
Chats handled
8
Emails replied
Eight core capabilities that replace hours of daily manual work
Answers customer queries instantly across live chat, email, and social media — 24/7, with human-like understanding.
Reads, categorises, and replies to emails. Flags urgent messages and drafts responses for your approval.
Responds to comments and DMs on Facebook and Instagram. Keeps your audience engaged around the clock.
Books, reschedules, and confirms appointments directly in your calendar. Sends reminders automatically.
Logs every customer interaction, updates contact records, and keeps your CRM accurate without any manual entry.
Automatically follows up with new enquiries, sends quotes, and nurtures leads until they convert.
Handles routine paperwork, generates invoices, sends payment reminders, and manages document requests.
Sends you daily and weekly summaries of conversations, bookings, leads, and tasks handled.
A chatbot answers questions. An AI Employee runs your business.
Compare the cost and capabilities of a human hire vs your AI Employee
Traditional hire
A fraction of the cost
Reliable, professional, and always improving
Every conversation, booking, and customer preference is remembered and used to provide better service.
Consistent tone, no bad days, no typos. Your brand voice stays perfect in every interaction.
Responds in seconds, not minutes. Customers never wait on hold or for an email reply.
Gets smarter with every interaction. Adapts to your business processes and customer expectations.
Website, email, WhatsApp, social media — one AI Employee covers every customer touchpoint.
Daily and weekly summaries of everything it handled, so you always know what's happening.
See how the AI Employee works for your industry
Your AI Employee plugs into your existing tools and channels
Three simple steps to your own AI-powered team member
Share your services, processes, and how you want your AI Employee to behave.
Our team trains your AI Employee, connects your channels, and tests everything.
Your AI Employee starts handling support, email, bookings, and more — immediately.
Every business is different. Get in touch and we'll create a plan tailored to your needs.
We'll walk you through how the AI Employee works for your industry, answer any questions, and provide a personalised quote.
An AI Employee is a virtual team member powered by artificial intelligence. Unlike a simple chatbot, it handles customer support, email management, appointment booking, social media responses, CRM updates, and admin tasks — all automatically, 24/7.
Felix AI Chat is a website chatbot included in your digital business system — it answers visitor questions on your website. The AI Employee goes much further: it manages your email inbox, books appointments, posts to social media, updates your CRM, follows up with leads, and handles admin tasks across multiple channels.
Your AI Employee works across your website live chat, email, WhatsApp, Facebook, Instagram, SMS, and Google Calendar. It provides a unified experience across all your customer touchpoints.
About 5 minutes of your time. You tell us about your business, we configure the AI Employee with your information and connect your channels, and it goes live within 24 hours.
Absolutely. We use enterprise-grade encryption, never share your data with third parties, and comply fully with UK GDPR. Your AI Employee only accesses the systems and channels you authorise.
Pricing depends on your business needs and the channels you want to connect. Contact us for a personalised quote — we'll tailor a plan that fits your budget.
Yes. If you already have an InstaWebsite digital business system, you can upgrade to include the AI Employee at any time from your dashboard or by contacting us.
The AI Employee is trained to recognise when human help is needed. It will collect the customer's details and notify you immediately, so you can step in when it matters most.
Stop losing customers to slow response times. Get a virtual team member that works 24/7 — contact us to find out more.
Contact Us for More Info